First time? ¦ Site Updates ¦ Contact Us ¦ Supporting the site   Wednesday 19 November, 2008  
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Here are the answers to some of the more frequently asked questions, if you have any others or just want to make a comment please get in touch, the form is at the bottom of the page.
 
Why am I asked for a Password and Username, I don't have one?
Some parts of the site are for supporters, people who help with the content or provide a donation to help with the costs of running the site. The site takes up over 7GB, more information can be found here.
 
Why are most your magazines out of stock?
This is a fansite, we only get a limited number of each issue when it comes out.
 
Why are your prices high?
As said before this is a fansite, we have to pay the full cover price and full shipping costs from Asia for the items.
 
Do you ship to my country
Will ship to USA, Canada and most European destinations.
 
How can I pay?
UK - cheque, postal order or cash (sent special delivery)
USA - PayPal (GBP),  Canada - International postal order in GBP or PayPal (GBP) and Europe - PayPal (GBP)
 
Do you sell racequeen DVDs?
As a rule no, the costs are very high. This is due to the import duty and duty collection fees on top of the actual cost of the dvd and the shipping charges. If there is one you really want then I can get you a price, or point you in the right direction but it will be expensive.
 
Why did it take so long for you to email me?
It can take a couple of days for a reply because the site is maintained and run by one person.
 
Why haven't you replied to my email?
If there is no reply its normally because the email address you gave is not valid, or you signed email with a ridiculous name, or asked a stupid question.
 
Important

We have been having many requests for information and shipping details where the reply is requested to a Hotmail or a Yahoo email account. These requests are repeatedly being bounced back wasting everyone’s time. With this in mind we will no longer reply to anyone using a free email account. Please use the email account your ISP provides. If this is a problem explain the issue when you contact us.

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